One year health guarantee for all puppies including:
- Heart defects (scale 4 or above)
- Organ dysfunction
- Genetic defect
- Life threatening defect
- Canine Distemper
In case of your puppy develops any untreatable life threatening defect or death occurs by heart, organ, genetic defect, please send initial vet exams and picture of the puppy deceased. We will fully cover the shipping cost and send you the same sex, breed and quality you paid (Nanny service excluded.) When making a claim, we require you to send us a copy of all of your initial vet exams.
We do not cover any treatable disorders or common disorders such as: luxating patella, hernias, open fontanel, parasites and blood sugar.
Please feed your puppy properly to prevent Hypoglycemia/low blood sugar.
We properly treat all puppies with Parasites however, parasites is not covered in our guarantee as they are common in all puppies and easily treatable.
We will gladly replace your puppy under reasonable circumstances however, we are not responsible for any vet bills.
Please check out ‘OUR VET’ page for how closely each puppy is health monitored before all puppies are sent.