SHIPPING/DELIVERY
Option One: Pet Cargo
Your chosen puppy will be shipped to the International Airport nearest to you with Pet Cargo available within 6 to 8 weeks (or longer) from the adoption day, depending on the country and destination and current age of the puppy. We will begin the export process once the full payment on the puppy is confirmed and completed.
We will cover the transportation cost by Pet Cargo for the following airports: LAX, JFK, ORD, SEA, DFW, IAD, ATL LAS, SFO, YYZ (Canada), YUL(Canada) and YVR (Canada). For all other airport deliveries, please ask for our personal inflight nanny service.
When flying with a puppy, it's essential to adhere to and verify the airline's regulations for pet travel, including the necessity of an airline-approved dog carrier for in-cabin transportation.
Please note that flight bookings to Miami International (MIA) or Dallas Fort Worth (DFW) airport can take longer than the 8-week process due to those flights being the ones with a lower accommodation space. Flight bookings to MIA or DFW airports are subject to change without prior notice. Flights to any airport are also subject to change from the airline company without prior notice.
We can deliver to Dubai (DXB), Saudi Arabia (RUH), Qatar (DOH), and Kuwait (KWI) for an additional $3000 Pet Cargo fee + import fees.
An inflight nanny is required if direct Pet Cargo flights are not available to your city. The inflight nanny cost can vary from one destination to another. The nanny delivery within Canada or the US is $1500. We are on the nanny's clock and cannot decide on the delivery date for your puppy. A date that the nanny gives us is subject to change without prior notice.
The Pet Cargo has a designated safe, pressurized, and temperature-controlled space in the plane for pets. The crate is attached with food and water access during the flight. After the flight is booked, we will provide you with full details about the shipping process and how you can pick up your puppy at the airline office location. The Pet Cargo option is the most common way we deliver our puppies, and we have never experienced any accidents since we started using this delivery method. Unfortunately, we do NOT ship to Australia, South Africa, Hawaii, or India due to the rules and regulations on dog imports for entering these countries.
Option Two: Personal Delivery
For non-direct flights or for puppies weighing 1 lb or less, the Nanny Service will require extra charges for a safe journey. It is mandatory to wait until the puppy's weight is at least 2 lbs to fly by Pet Cargo as per airline rules.
One of our caring and competent nannies will take utmost care of your puppy from pick up to delivery. This service can be booked for the puppy to be delivered to any location.
Delivery time depends on the availability of the inflight nanny. Please note that our nannies fly on standby, and the time/date of arrival can change without prior notice. Please ask us for a quote.
Starting August 1, 2024, dogs entering or returning to the United States must meet new, specific requirements depending on where they have been in the 6 months before entering the U.S. Puppies need to be a minimum of 6 months old to enter the United States.
Why does the delivery process take 6-8 weeks?
We deliver an all-encompassing quality service. This is why the health status of all of our puppies is checked by a governmental vet who will sign and certify the puppy’s health certificate, proof of vaccination, and export papers. The puppy's weight must be 2 lbs to fly by Pet Cargo, and we can only book the puppy’s flight once the governmental vet has signed and certified the puppy’s export paperwork. A puppy must be 4 months old to travel. Booked flights are subject to change at any given time without prior notice. The transportation of a puppy is possible via a third party (airline company), hence we do not have control over any decisions/changes the airline company makes. Please note that flights to Canada from June 1st to September 1st(as long as it's less than 28 degrees celcius for 5 consecutive days) are not available due to a summer heat embargo.
