Refund and Exchange
We do not provide a refund of “any” paid amount for a puppy or exchange of a puppy for another puppy. As a result, you are encouraged to be sure of your selection from our numerous puppies.
However, we will exchange your puppy for another puppy If the puppy has developed a lethal illness prior to travel that puts him/her in a bad health condition. Please refer to the Health Guarantee page.
We always get an approximate value for the adult weight of our puppies. To fulfill this purpose, we use the International Teacup Puppy Weight Chart. The chart only provides an approximate or estimate value, hence, we do not and cannot guarantee that the approximate weight on each adult puppy is exact with a possibility of the puppy to be more than the charting weight.
The age of each puppy on the website is not always updated, please ask us for the updated age.
Once you make a full payment or place a deposit for a puppy, you unequivocally agree to these terms.
A puppy is only marked as sold once the full payment on the puppy is made.We, therefore, recommend that you review our puppies correctly by browsing their pictures and videos before making your choice.